Careers

A career with Camdeus can be fulfilling and rewarding.

Thank you for considering Camdeus! We are still growing fast and therefore are in constant need of more talented people with the desire and motivation to succeed.

 

Since 1993, Camdeus is a leading provider of credit and risk management services, specialising in receivables management and debt recovery services. Our service offerings are credible, risk-free and affordable for many regional companies and global MNCs. We help our client manage their credit customer lifecycle by putting cash back into their banks.

 

Camdeus recognizes that our people are the foundation of our business success. We continuously invest in their training, coaching and development. Camdeus ensures that our team members share in the rewards of delivering outstanding results for our clients.

 

Camdeus often has positions available for trainees as well as experienced Recovery Agents, Tracing Associates and Commercial Recovery Specialists.

 

Camdeus aims to attract and retain the very best candidates. We invite you to get in touch to learn more about the many career opportunities at Camdeus.

 

Please send your CV to [email protected].

 

Positions (click the boxes below to view the job description):

Call Center Agent (Tele Collector)

  • Responsible for calling customers/clients to remind on payment for past due accounts.
  • Explain and clarify on non-payment and other product services.
  • Persuade, negotiate and work with customers/clients to make workable repayment arrangements.
  • Effectively follow-up promise to pay with customers/clients.
  • Work together as a team or individually to meet targets.
  • Ensure the accounts are worked and followed-up thoroughly and in a timely manner.

Recovery Officer

  • Responsible for calling customers/clients to remind on payment for past due accounts.
  • Explain and clarify on non-payment and other product services.
  • Persuade, negotiate and work with customers/clients to make workable repayment arrangements.
  • Effectively follow-up promise to pay with customers/clients.
  • Work together as a team or individually to meet targets.
  • Ensure the accounts are worked and followed-up thoroughly and in a timely manner.

Recovery Manager

  • Lead, manage and inspire the efforts and drive exceptional results for fast growing team, prioritize multiple responsibilities within a high volume and complex portfolio and process.
  • Build and foster solid relationships with clients.
  • Work with various internal and external reports detailing performance, key metrics and trends.
  • Provide frequent feedback to the agents on performance and areas requiring improvement.
  • Review non-performing (ineligible) accounts, assist with final recovery calls and designate severely delinquent accounts to in-house and field recovery agents.
  • Resolve disputed accounts and complaints with customers through research of all available information and communicate findings.
  • Prepare and conduct monthly performance reviews.
  • Interview recovery agent candidates and make recommendations for future hiring (as needed).
  • Work on special projects as needed.

Credit Analysts

  • To be added soon.

Admin Clerk

  • Handling daily office administration and operational activities.
  • Providing administrative work and supports.
  • Liaising with local/international clients and business affiliates.
  • Other duties as and when assigned.

Dispatch Clerk

  • Responsible for sending and retrieving documents and goods.

Field Visit Officer

  • Responsible for carrying out visits to customers to secure monthly or full payment for account closure.
  • Working professionally by recommending solutions to customers to free themselves from burden of debt.