Code of Practice
Camdeus considers compliance with legal and ethical requirements as one of the most important elements related to our integrity and long-term credibility in the industry.
We also pledge to maintain and exceed the highest warranted standards for the debt recovery industry. We fully conform to Bank Negara (Central Bank) Malaysia’s FDCA (Fair Debt Recovery Act) Code of Practices and PDPA (Personal Data Protection Act 2010) guidelines. We comply as well with the rigorous requirements of our clients and partners.
We are fully licensed and bonded in the Jurisdiction we serve in. We are insured and 100% compliant with applicable laws with Professional liability.
We also subscribe to and comply with the global and local industry regulatory codes of practices:
- ACA: American Collectors Associations Code of Practices
- IACC: International Association of Commercial Collectors Code of Practice
- Malaysian Consumer Trade and Practice
- Continuous and rigorous employee screening programmes
“IT TAKES 20 YEARS TO BUILD A REPUTATION AND 5 MINUTES TO RUIN IT”