Healthcare & Wellness Industry
Camdeus has receivable recovery activities presently going on for some of the world’s leading healthcare & wellness companies.
The healthcare and wellness industry has had a huge twist of events in the management of its patients. Medical centres are constantly pressured to change and upgrade their practices in regard to claims and payments. The majority of medical centres rely on insurance coverage as part of their revenue and payments from patients (customer).
Camdeus has the experience and the knowledge to thoroughly ascertain and investigate the situation relating to the non-payments and complications of administrating related recoveries.
- Understanding the healthcare industry’s code of practice.
- Work with the insurance companies directly to find solutions
- Approach customers with the utmost respect and dignity to manage sensitivity of the claim to recover the debt
We have a dedicated team of management and staff handling and operating all aspects of the healthcare and wellness industry with business focus on providing outsourcing solutions that help those companies reduce costs, improve customer satisfaction and maximise cash flow return.
- Experts in healthcare and wellness industry debt recoveries
- Consistent and proven results in the healthcare and wellness industry since 1993
- Regulatory compliance with PDPA and commercial codes of conduct
- Dedicated team assigned to all major company accounts
- Ability to handle early, middle and late stage delinquencies
- Voice logging provides a complete verbal audit trail of calling efforts
- Complaints management process ensure timely dealings with debtor complaints
- Comprehensive reporting and analysis ensures the right accounts are worked
- Strategic approach to managing portfolios and delinquencies
- Large database of information and resources to skip trace hard to track debtors
Camdeus has the proven processes, systems and resources for maximum results.