Camdeus has numerous teams dedicated to the unique nature of bank consumer credit & collections.

Strict PDPA 2010 Compliance

We Train our People from Day 1 on the Importance of PDPA Compliance

Dedicated Banking Teams

We Assign Key Teams that Know and Only Work Your Accounts

Strict Hiring Policies

Previous Employment & Background Checks Done on All New Hires

Business Continuity Plans

Our BCP Ensures That Our Efforts For You Continue in Disaster Situations

FDCP Compliance

Camdeus Adheres to Government & Bank Negara’s Guidelines

Complaints Processes

We Take and Log Any and All Complaints Seriously For Proper Resolution

Voice Logging

All Calls Are Logged for Audit and Review Purposes If Need Be

NPL Debt Acquisitions

We Setup SPVs to Buy and Manage Old Portfolios That We Acquire From Your Bank

High Compliance Standards

Camdeus Invests Lots of People and Resources into Proper Compliance

Complete CCTV Coverage

Our Teams Are Under Constant Supervision and Recording

Field Visit Resources

Our Field Staff Are Well Trained for Visiting Debtors in the Field

Security & Identification

Our Staff Always Wear & Use RFID Security Tags for Entry & Exit